Carolyn, I wanted to send you this note to say "thank you" for all that you did to make our vacation happen. Without your involvement, we might still be going round and round in circles. Your customer service skills are top notch and I appreciate that you didn't stop until the situation was resolved even though it was the day before July 4th and I'm sure you were looking forward to the holiday and a day off. Great customer service goes a long way! If there is anything that I can do for you, please do not hesitate to contact me. I truly appreciate you going the extra mile to fix an otherwise "ugly situation." Thank you again, Cherie I.
Forever Grand Vacations provides its customers with first-rate accommodations at a fraction of the original price.
Thanks so much for booking my Hot Week stay at Village of Loon Mountain in Lincoln, NH. You are a pleasure to work with. We had a fantastic time! You have consistently provided me 5-Star Service on my vacation requests.
Voted Best Membership Program by Perspective Magazine at GNEX 2014. 2014 ARDA ACE Community Service Award Winner.
On behalf of my wife and me, we wanted to say a big thank you to Jessica! We just worked with her for the very first time and she was wonderful. We are new members to your Vacation Club. Jessica was very patient, she explained everything in great detail, and helped us close the deal! We have several trips coming up and will definitely be using our membership and looking forward to working with Jessica to book our travel. She went above and beyond and we want her to be recognized for her fine work.
Travel To Go is proud to recognize the success that Forever Grand Vacations has enjoyed over the past four years. This shining example of a travel club was designed to facilitate those who want to travel more and spend less when they travel.
Thank you, Mua'au for all your hard work. My experience, as always with Travel to Go, has been great. I just cancelled my previous reservation with the other agent as yours was a better deal. Thanks again. Take care, Lenir R.
Thank you for completing my Maui condo booking with the perfect flights and car reservation. Thanks for a job well done. You’re knowledge and professionalism was outstanding.
To whom it way concern: after having further discussions today with Patrick regarding the specifics of our membership, we would like to reverse our decision to cancel our membership into your travel club as we had previously submitted in the e-mail that follows. We look forward to having a great time traveling and a continued relationship with Patrick as he really gave us positive confirmation of the product! Carolyn has already booked us on a Princess Cruise with a lower price than what we had been able to find. Thank you, Allen B.
Hello! I'm sorry we didn't write sooner.... Sandy and I wanted you to know thatour familyhad a wonderful vacation at the Wyndham Westgate in North Myrtle Beach! It was exactly what we were looking for in a vacation and we'd recommend this property to others.The location was perfect, the view was amazing, and the property andservice wasoutstanding! Thank you, Natasha for digging up this property and helping us with all the details. It worked out perfect and we look forward to working with you again in the near future! John and Sandy E.
Just a quick note to tell you that Meg and Scott had a WONDERFUL time in Antigua at the Sandals Resort on their honeymoon. We picked them up yesterday and they were relaxed, happy, tan and plus five pounds!! Thanks for all you did - you really helped to give them a memory that will last their lifetime.
Hi Linda, I just wanted to send you a quick note to say Thank You for the lovely accommodations onboard the Golden Princess. I know we had some misunderstandings getting this trip booked; however, you and your supervisor came through with flying colors! When all was said and done, we had what we wanted and ultimately a great onboard experience we fully enjoyed. The adjoining balcony rooms were SUPERB. My family members and I are very grateful to you, and your help in making this an unforgettable trip. We had a fantastic time, and much of it was due to the luxury accommodations we enjoyed on the ship. We knew we would have a great time together, but everyone was raving about how nice the rooms were, and what a great time they had. One of my brothers really was not excited about going on this trip, and in fact, was dreading the thought of it. Afterwards, he was so happy with what took place that he is ready to go again. Once again, I am sorry we had a misunderstanding, but THANK YOU for what you did. You more than made up for it! Regards, Nyal and Cherri L.
We went to Forever Grand Vacations this spring break and found them to be very helpfull in the way they found us our hotel and show tickets .We went to see the Haygoods and they got us 3rd row seats center stage. Thanks...
I recently had the pleasure of dealing with Carolyn. I came to her for the first usage of my Vacation Club membership services. I came with pricing from my sister's travel agent for an Alaska cruise. After MANY phone calls and in-depth conversations, Carolyn offered me the lower rate. Unfortunately, my sister opted for us to go with her agent, so I couldn't give Carolyn the business. This e-mail is to tell you that Carolyn was delightful, knowledgeable and took initiative to make calls, etc. I didnt expect this level of service since my sisters agent hadnt offered it. Carolyn is a great asset to your company, and next time I'll go to her first, and override my sister on whatever she suggests! Thank you.
Please pass my personal thanks to all your staff for their hard work and support in making this trip possible for my daughter Emily and son-in-law, Kevin. I have received several updates and they have all been great. She is calling this a vacation of a lifetime filled with great dreams come true and memories in the making. I wanted to update you and thank you again for all your help. My daughter arrived in Honolulu yesterday to a beautiful view in a great hotel. Your team did a great job making this happen.
Jessica, Thank you very much for helping us! You did a GREAT job planning our trip to Disney World! On a scale of 1 to 10(High) you scored 11. Please share this with your supervisor. Thank-you, Dom I.
My husband, Mr. Ballin, lost his battle with cancer and has passed away. I still had one week banked, however I will not use it anymore. I wanted to express gratitude for all your help in finding us so many beautiful places to stay over the years. Travel To Go has been planning our vacations since 1999 and we were always more than satisfied with your service.
Great Place to find help – my name is doug. my wife and i joined forever grand vacations last year around june. since then we have been on two cruises and stayed for a week in a condo in branson. we view the people there as friends that truely helped us.
Donna, THANKS for all your help thru the years. You do an awesome job!!!! I do not use the computer very much. This is my first signed document. Please let me know if you need anything further to complete my booking. El Rita C.
Farrah, The vacation was great! The condo was excellent. It was very clean and they had all the necessities that we needed except for food. I would without a doubt endorse going to the Wyndham Resort in Fairfield Glade, TN. We arrived and the reservation was all set - no hassles. The weather was fantastic and we drove the motorcycle all over Tennessee. We also did the Tail of the Dragon twice. When we checked out they handed us a receipt that said paid in full so that is all we paid was $299 for all week. Hot Weeks are amazing! We will be taking another vacation starting July 20th so you will get a call from us. Thank you again, Gary S.
I wanted to let you know Muaua did an outstanding job! I know that sometimes people don’t get the recognition they deserve for doing their job and going above and beyond what they are called to do. You can rest assured you have an employee who is doing a fantastic job with your customers. I live in Texas and I had a week vacation scheduled in Colorado. Unfortunately, we sustained a tornado last night resulting in roof and water damage to my house. I was supposed to leave on vacation today! Naturally I couldn’t leave my house in these conditions and go on vacation knowing there could be further damage to my house. Muaua took care of everything and gave me peace of mind. I wanted to let you know she did a fantastic job with our situation. I want her to get the recognition she deserves! Sometimes people take for granted when others do a good job. Keep up the good work!
I have booked many trips for myself, friends, and family and have loved them all. Hot weeks are easy to book and EXTREMELY cheap. Thanks Forever Grand for helping me travel and stay in beautiful resorts for a fraction of the cost!
Wow! I'm impressed. Gloria called me, set up the vacation, and explained every detail. All in "Mo Ricky tick" speed. What service! Truly 5-Star! Im amazed to have only paid $299 for a Hot Week at the Wyndham Resort at Fairfield Bay in Fairfield Bay, Arkansas. Once again thanks. Looking forward to spending the 4th of July in Fairfield Bay! It will be nice to take my wife on a vacation. She agrees.
When you send in our request for an oceanfront room, would you please request a jetted tub? I see that they are available at this hotel. I certainly understand it isn't something that can be guaranteed, but perhaps it is possible if we put it on our request. Thanks so much for all of your help. It was so good to visit with you about our trip. You were so knowledgeable and accommodating. You did a great job. The hotel looks wonderful!
Hi Donna, I just wanted to send a quick thank you note for helping uswith our stay at Marriott Mountainside this last week.It was a fabulous resort and we had a wonderful time!I really do appreciate you going the extra mile to help us get away for a week. Have a wonderful week! Brian & Elizabeth M. and family
I personally send lots and lots of wonderful people to forever grand, and always leave them my card with contact info asking them to please call me if they have any complaint's, problems etc, I honestly have yet to have any complaint's, infact I get great
Members can also get great deals on adventure trips such as a Safari at a low wholesale price. Consider this option when you are planning your travel.
Bill, After nearly two years of owning the membership, we finally decided to use it! Im so glad we got you! I am not computer literate at all, however you patiently explained everything and booked 2 amazing deals for us; one of which was a $299 Hot Week! Booking with you has been a wonderful experience. Im so glad we didnt back out of this Travel Club as we initially wanted to do after buying. I will definitely be calling you again very soon! Thank you, Judy S.
Just a big thank you for all you did. My vacation to the Club Sevilla in Kissimmee, Florida was great! The staff was awesome and the unit and grounds were very well kept and clean. I love Travel To Go Hot Weeks! Cant go wrong with $299 for 7 nights in Florida!