Carol S.
I recently had the pleasure of dealing with Carolyn. I came to her for the first usage of my Vacation Club membership services. I came with pricing from my sister's travel agent for an Alaska cruise. After MANY phone calls and in-depth conversations, Carolyn offered me the lower rate. Unfortunately, my sister opted for us to go with her agent, so I couldn't give Carolyn the business. This e-mail is to tell you that Carolyn was delightful, knowledgeable and took initiative to make calls, etc. I didnt expect this level of service since my sisters agent hadnt offered it. Carolyn is a great asset to your company, and next time I'll go to her first, and override my sister on whatever she suggests! Thank you.
